Backup & Restore
Export all your chats as a ZIP and restore them later.
Backup & Restore
The Backup & Restore card on the Settings page lets you save all your chats as a ZIP and bring them back later. The card appears when your plan includes data export.
What's Included
| Data Type | Description |
|---|---|
| Chat messages | All text messages from your channels |
| Transcriptions | Meeting transcription records |
| Files | Uploaded files and documents |
| Images | Shared images |
| Recordings | Conference screen recordings |
Creating a Backup
- Open the Settings page from the sidebar
- In the Backup & Restore card, click Create Backup
- A real-time progress bar tracks each step: scanning meetings → downloading files → compressing
- When complete, click Download to save the ZIP file
Restoring from a Backup
Restore selected chats from a previously created backup.
| Data Type | Description |
|---|---|
| Chat messages | All message types (chat, transcription, image, file) |
| Files | Uploaded back to your team's Storage |
| Recordings | Conference recordings uploaded to Storage |
| Metadata | Pins, reactions, translations, file names, sizes, types |
- Open the Settings page from the sidebar
- In the Backup & Restore card, click Restore from Backup
- Select a ZIP archive
- Pick which chats to restore (others stay untouched)
- Confirm — a full-screen overlay shows restore progress
- After restore, a summary shows the results along with any errors or warnings
Selected chats are replaced with the backup snapshot — any newer messages, files, or recordings added after the backup was made will be lost. Chats you don't select stay as they are.