Frequently Asked Questions

InterMIND is a real-time multilingual meeting platform. Everyone speaks their own language; everyone else hears live AI voice translation — with optional subtitles — in the language they pick. After the meeting, signed-in members get an AI recap: the summary, key decisions, and the full transcript, readable in any supported language. Try the live demo to see it in two minutes.

Zoom, Microsoft Teams, and Google Meet treat translation as a bolt-on. InterMIND is built around it: there is no shared meeting language — every participant hears the room live in their own language, chat translates for each reader, and the recap and history stay readable in each member's language. See the side-by-side breakdown vs Zoom, vs Microsoft Teams, or vs Google Meet.

When someone speaks, InterMIND transcribes the audio and translates it on a dedicated pipeline (not a generic third-party API). Each participant hears the translation live and can switch on subtitles in the language they have chosen; the full transcript is available after the meeting. More on how the pipeline works →

23 languages for real-time voice and chat translation (the platform-API engine list minus Arabic, withdrawn while it is below the quality bar), 30 for on-demand document translation in chat (a paid feature, Pro and above). We don't quote a single number because translation isn't a single product — here is the honest per-surface breakdown.

We publish quality benchmarks so you don't have to take our word for it. See the public results → Accuracy is suitable for business conversations across every supported language; quality depends on audio clarity and the language pair.

Yes — that is the point. There is no shared meeting language. Each participant speaks their own and independently chooses what they read or listen to for everyone else. How the pipeline does this →

Yes. Switching language is instant and only affects your own view — other participants are not disrupted.

No. InterMIND runs in any modern browser — nothing to install. Optional apps exist for macOS, Windows, iOS, and Android, plus a Chrome / Edge side-panel extension for presenters — see Downloads →. To confirm your setup ahead of a call, run the WebRTC browser test →

Yes. Meetings run in the mobile browser (iOS Safari, Android Chrome) with full audio, video, and live translation — and there are native mobile apps that add push notifications for incoming calls and messages. See which fits you →

No. Guests open the meeting link, enter a display name, and request to join. The host admits them from a notification, and approved guests get full audio, video, live translation, subtitles, and in-meeting chat. Only the host needs an InterMIND account; post-meeting recaps and history are for signed-in members — sign in or create one →

InterMIND reconnects automatically when you are back online. You rejoin the same meeting, and the conversation, chat, and transcript capture continue — nothing is lost.

Yes. Click Record in the meeting controls and the browser captures your screen, your microphone, and the tab audio (other participants' voices and translations). The file is saved to your team's storage. The full transcript and AI recap are generated separately by InterMIND. More on screen sharing & recording →

Yes. After every meeting, the recap — an AI summary with key decisions and action items, plus the full transcript — is available to signed-in members and readable in any supported language. Recordings are saved to your team's storage, and data export is available on every plan. More on meeting recaps →

Yes. Capacity is set by your plan: 50 participants on the free Basic plan (1-hour meeting limit), 100 on Pro, 300 on Business, and 1,500 on Enterprise (all with unlimited meeting duration on paid plans). Compare plans →

Yes. Out of the box: an email address on every channel and your Inbox, so any service that sends email posts into the chat (see Email to Channel); Telegram groups routed into channels; two-way Google and Microsoft calendar sync; single sign-on through your identity provider via OpenID Connect — Okta, Microsoft Entra ID, Google Workspace — or with Google / Microsoft accounts (members with your verified email domain join your team automatically on Business and Enterprise); directory sync for org admins; a public API with a recap-ready webhook and a Zapier app; and data export. Browse the integrations docs →

Meeting audio is processed on dedicated translation infrastructure — not routed through generic third-party APIs. All runtime data stays in the EU. See the security overview →

Yes. We support data export and deletion, sign a DPA on request, and minimize data collection by design. Meeting audio and video are protected by DTLS/SRTP; chat messages and files are encrypted via HTTPS/WSS in transit and at rest. Read the full security model →

Yes. The Basic plan is free forever — up to 50 participants per meeting, 1-hour duration, 2 hours of voice translation and 10,000 translated chat words per rolling 30-day window, and 1 GB of storage. Paid plans include a 14-day free trial. See pricing →

By the wall-clock duration of meetings in which at least one utterance was translated. Sessions with no translated utterances are not billed at all. Real-time text translation is unlimited on every paid plan (the free Basic plan includes 10,000 words per rolling 30-day window). Document translation is a paid feature, metered per document over a rolling 30-day window — 10 on Pro, 30 on Business, 100 on Enterprise. See pricing →

You can cancel anytime from the billing section of your account. Your subscription stays active until the end of the current billing period; after that you are moved to the free Basic plan and keep access to your meetings, chat history, and recaps. Manage your plan →

From the help menu inside the app, or via the address on our contacts page. Business and Enterprise customers get priority response times.