Frequently Asked Questions
Find answers to common questions about InterMIND
InterMIND is a real-time multilingual meeting platform. Everyone speaks their own language; everyone else reads captions in the language they pick. The transcript exists in every supported language at once, and a post-meeting summary is generated automatically. Try the live demo to see it in two minutes.
Zoom, Microsoft Teams, and Google Meet treat translation as a bolt-on. InterMIND is built around it: there is no shared meeting language, every participant has their own, and the transcript exists in every language simultaneously. See the side-by-side breakdown vs Zoom, vs Microsoft Teams, or vs Google Meet.
When someone speaks, InterMIND transcribes the audio and translates it on a dedicated pipeline (not a generic third-party API). Each participant sees captions in the language they have chosen, and can read the running transcript at any time. More on how the pipeline works →
24 languages for real-time voice and chat translation (the full platform-API engine list), 30 for on-demand document translation in chat (a paid feature, Pro and above). We don't quote a single number because translation isn't a single product — here is the honest per-surface breakdown.
We publish quality benchmarks so you don't have to take our word for it. See the public results → Accuracy is suitable for business conversations across every supported language; quality depends on audio clarity and the language pair.
Yes — that is the point. There is no shared meeting language. Each participant speaks their own and independently chooses what they read or listen to for everyone else. How the pipeline does this →
Yes. Switching language is instant and only affects your own view — other participants are not disrupted.
No. InterMIND runs in any modern browser — no downloads, no plugins, no extensions. To confirm your setup ahead of a call, run the WebRTC browser test →
Yes — through the mobile browser. iOS Safari and Android Chrome support audio + video meetings, real-time translation, and picture-in-picture. Screen sharing and meetings over 30 minutes are desktop-only. See system requirements →
No. Guests open the meeting link, enter a display name, and request to join. The host admits them from a notification, and approved guests get full audio, video, translation, captions, and in-meeting chat. Only the host needs an InterMIND account — sign in or create one →
InterMIND reconnects automatically when you are back online. You rejoin the same meeting and the transcript continues — nothing is lost.
Yes. Click Record in the meeting controls and the browser captures your screen, your microphone, and the tab audio (other participants' voices and translations). The file is saved to your team's storage. The full multilingual transcript is generated separately by InterMIND. More on screen sharing & recording →
Yes. After every meeting, the full multilingual transcript and an AI-generated summary (key decisions and action items) are available in your account. You can read them in any supported language. See team & collaboration →
Yes. Capacity is set by your plan: 50 participants on the free Basic plan (1-hour meeting limit), 100 on Pro, 300 on Business, and 1,500 on Enterprise (all with unlimited meeting duration on paid plans). Compare plans →
Yes. Out of the box: calendar integration for scheduling, single sign-on through your identity provider via OpenID Connect — Okta, Microsoft Entra ID, Google Workspace — or with Google / Microsoft accounts (members with your verified email domain join your team automatically on Business and Enterprise), directory sync for org admins, and data export. Browse the integrations docs →
Meeting audio is processed on dedicated translation infrastructure — not routed through generic third-party APIs. All runtime data stays in the EU. See the security overview →
Yes. We support data export and deletion, sign a DPA on request, and minimize data collection by design. Meeting audio and video are protected by DTLS/SRTP; chat messages and files are encrypted via HTTPS/WSS in transit and at rest. Read the full security model →
Yes. The Basic plan is free forever — up to 50 participants per meeting, 1-hour duration, 2 hours of voice translation per month, and 1 GB of storage. During the alpha period (until June 2026) all paid plans include an extended free trial — no charge until the trial ends. See pricing →
By the wall-clock duration of meetings in which at least one utterance was translated. Sessions with no translated utterances are not billed at all. Real-time text translation is unlimited on every paid plan (the free Basic plan has a generous monthly word allowance). Document translation is a paid feature, metered per document over a rolling 30-day window — Pro 10, Business 100, Enterprise unlimited. See pricing →
You can cancel anytime from the billing section of your account. Your subscription stays active until the end of the current billing period; after that you are moved to the free Basic plan and keep access to your meetings and transcripts. Manage your plan →
From the help menu inside the app, or via the address on our contacts page. Business and Enterprise customers get priority response times.