InterMIND

Terms of Service

Effective date: 17 June 2026

1. Agreement

These Terms of Service ("Terms") are a contract between you and Golden Fish Corporate Services Provider LLC ("Golden Fish CSP LLC", "we", "us"), City Avenue Building, Office 405-070, Port Saeed, Dubai, United Arab Emirates — the operator of InterMIND, the meeting platform with real-time speech translation available at intermind.com and through the InterMIND mobile apps (the "Service"). By creating an account or using the Service you accept these Terms. If you use the Service on behalf of an organization, you confirm you have authority to bind it, and "you" includes that organization.

Publisher and Intellectual Property Owner: MindMeeting OÜ (Estonia), Juhkentali 8, Tallinn 10132, Estonia. Service Operator and Contracting Entity: Golden Fish Corporate Services Provider LLC (United Arab Emirates). The InterMIND mobile apps are published on the Apple App Store and Google Play by MindMeeting OÜ on behalf of, and under license from, Golden Fish CSP LLC; your contract for the Service is with Golden Fish CSP LLC.

2. The Service

InterMIND provides online meetings with real-time speech transcription and translation, meeting recordings, persistent and in-meeting chat with message translation, document translation, and AI-generated meeting summaries. Feature availability and limits depend on your plan (see §4).

Translation accuracy. Transcription and translation are produced by automated speech recognition and machine translation. They are provided for communication convenience and may contain errors. Do not rely on them as the sole basis for legal, medical, financial, or other consequential decisions, and verify accuracy before relying on any transcript or translation.

3. Accounts

You sign in with a one-time email code or a third-party sign-in provider (e.g. Google or Microsoft). Keep access to your email account secure — anyone who controls it can access your InterMIND account. You are responsible for activity under your account. Team workspaces have administrators who can manage members, content, and billing for the workspace; if you join a team workspace, its administrators control that workspace's data.

Guests may join meetings without an account; anonymous guest sessions are temporary and are purged automatically (see the Privacy Policy).

4. Plans, billing, trials

  • Plans. The Service offers a free plan and paid subscription plans. Current plans, limits (such as monthly translation minutes, participants, and storage), and prices are listed on the pricing page at intermind.com/pricing, which forms part of these Terms.
  • Payment. Paid plans are billed by subscription (monthly or yearly) through our payment provider, Stripe. Your card details are handled by Stripe and never touch our systems.
  • Trials. Paid plans may include a free trial; its length is shown at checkout. Unless you cancel before the trial ends, the subscription begins automatically.
  • Renewal and cancellation. Subscriptions renew automatically until cancelled. You can cancel at any time via the billing portal in Settings; cancellation takes effect at the end of the current billing period. Except as required by applicable law or as stated in §12, fees are non-refundable and we do not provide refunds or credits for partial billing periods. If you are a consumer in the EU/EEA or UK, you have a statutory 14-day right of withdrawal for digital services; by starting to use a paid plan during that period you expressly request immediate performance and acknowledge that you lose the withdrawal right once the service is fully performed. Nothing in these Terms limits mandatory consumer rights under the law of your country of residence.
  • Plan changes and prices. We may change plan prices or limits with at least 30 days' prior notice; changes apply from your next billing period.
  • Usage limits. Plan limits (e.g. translation minutes per month) are enforced by the Service; when a limit is reached, the corresponding feature pauses until the next period or an upgrade.

5. Your content

  • Ownership. You retain all rights to the content you create or upload — meetings, recordings, transcripts, chat messages, documents ("Content"). We claim no ownership.
  • License to operate. You grant us the license needed to run the Service: to host, store, transmit, transcribe, translate, summarize, and display your Content to you and the people you share it with. This license ends when the Content is deleted. We do not use your Content to train AI models.
  • Your responsibilities. You are responsible for your Content and for your use of recording and transcription features in compliance with applicable law — some jurisdictions require the consent of all participants before a conversation is recorded or transcribed. The Service makes recording visible to participants, but obtaining any legally required consent is your responsibility.
  • Deletion and export. You can delete individual Content, or your entire account in Settings (permanent, immediate, includes storage and subscription cancellation), and export your account data as a ZIP archive. See the Privacy Policy for retention details.

6. Acceptable use

You agree not to: use the Service for unlawful purposes; infringe others' rights (including recording people without required consent); upload malware or attempt to breach, probe, or overload the Service; resell or white-label the Service without an agreement with us; or interfere with other users. We may suspend or terminate accounts that violate these Terms. Where a violation is capable of being cured, we will give you notice and a reasonable opportunity (normally 14 days) to cure it before suspending or terminating your account. We may suspend access immediately, with notice as soon as reasonably practicable, where the violation is unlawful, poses a security risk, risks harm to others or to the Service, or where required by law.

7. Privacy and data protection

Our Privacy Policy (/privacy) describes what we process and why; the subprocessor list is published at /legal/subprocessors. For organizations that need one, we offer a Data Processing Addendum — request it at privacy@mind.com.

8. Intellectual property

The Service, including its software, design, and branding, is protected by intellectual property rights owned by MindMeeting OÜ (Estonia) and/or its licensors and used by Golden Fish CSP LLC. These Terms grant you only the right to use the Service; no other rights are transferred. If you send us feedback or suggestions, we may use them without obligation to you.

9. Third-party services

Sign-in via Google or Microsoft, and payments via Stripe, are subject to those providers' own terms. We are not responsible for third-party services.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation, or the accuracy of transcriptions and translations (§2). Service level commitments, if any, apply only where agreed in a separate written agreement (e.g. an Enterprise SLA).

11. Limitation of liability

To the maximum extent permitted by applicable law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility; (b) our total aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of the fees you paid us for the Service in the 12 months before the event giving rise to the claim, or USD 100; and (c) these limits do not apply to liability that cannot be excluded or limited under applicable law, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for willful misconduct or gross negligence. Where mandatory consumer-protection law gives you greater rights, those rights prevail. These limitations reflect a reasonable allocation of risk and are an essential basis of the bargain.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access for material breach of these Terms (with notice and a reasonable cure period where the breach is curable, as set out in §6), or discontinue the Service with reasonable prior notice — in which case prepaid fees for the unused period will be refunded pro-rata. Sections that by their nature survive termination (e.g. §§8, 10, 11, 13) do so.

13. Governing law and disputes

These Terms are governed by the laws of the Dubai International Financial Centre (DIFC). The Courts of the DIFC have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, and the parties submit to the jurisdiction of the DIFC Courts. This choice of governing law and forum does not displace mandatory data-protection law applicable to the processing described in the Privacy Policy. If you use the Service as a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country where the applicable law so requires.

14. Changes to these Terms

We may update these Terms; we will post the new version on this page and update the effective date, and for material changes we will notify you in the product or by email before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Golden Fish Corporate Services Provider LLC — City Avenue Building, Office 405-070, Port Saeed, Dubai, United Arab Emirates. Email: privacy@mind.com