InterMIND

Terms of Service

Effective date: 20 October 2026

1. Agreement

These Terms of Service ("Terms") are a contract between you and Golden Fish Computer Systems & Communication Equipment Software Design L.L.C ("Golden Fish LLC", "we", "us"), City Avenue Building, Office 405-070, Port Saeed, Dubai, United Arab Emirates — the operator of InterMIND, the meeting platform with real-time speech translation available at intermind.com and through the InterMIND mobile apps (the "Service"). By creating an account or using the Service you accept these Terms. If you use the Service on behalf of an organization, you confirm you have authority to bind it, and "you" includes that organization.

Publisher and Intellectual Property Owner: MindMeeting OÜ (Estonia), Juhkentali 8, Tallinn 10132, Estonia. Service Operator and Contracting Entity: Golden Fish Computer Systems & Communication Equipment Software Design L.L.C (United Arab Emirates). The InterMIND mobile apps are published on the Apple App Store and Google Play by MindMeeting OÜ on behalf of, and under license from, Golden Fish LLC; your contract for the Service is with Golden Fish LLC. Registration numbers, licence details and links to the official government registries of both companies are on our Company page.

2. The Service

InterMIND provides online meetings with real-time speech transcription and translation, meeting recordings, persistent and in-meeting chat with message translation, document translation, and AI-generated meeting summaries. Feature availability and limits depend on your plan (see §4).

Translation accuracy. Transcription and translation are produced by automated speech recognition and machine translation. They are provided for communication convenience and may contain errors. Do not rely on them as the sole basis for legal, medical, financial, or other consequential decisions, and verify accuracy before relying on any transcript or translation.

3. Accounts

You sign in with a one-time email code or a third-party sign-in provider (e.g. Google or Microsoft). Keep access to your email account secure — anyone who controls it can access your InterMIND account. You are responsible for activity under your account. Team workspaces have administrators who can manage members, content, and billing for the workspace; if you join a team workspace, its administrators control that workspace's data.

Guests may join meetings without an account; anonymous guest sessions are temporary and are purged automatically (see the Privacy Policy).

4. Plans, billing, trials

  • Plans. The Service offers a free plan and paid subscription plans. Current plans, limits (such as monthly translation minutes, participants, and storage), and prices are listed on the pricing page at intermind.com/pricing, which forms part of these Terms.
  • Payment. Paid plans are billed by subscription (monthly or yearly) through our payment provider, Stripe. Your card details are handled by Stripe and never touch our systems.
  • Trials. Paid plans may include a free trial; its length is shown at checkout. Unless you cancel before the trial ends, the subscription begins automatically.
  • Renewal and cancellation. Subscriptions renew automatically until cancelled. You can cancel at any time via the billing portal in Settings; cancellation takes effect at the end of the current billing period. Except as required by applicable law, fees are non-refundable and we do not provide refunds or credits for partial billing periods. Purchases made through our reseller Paddle are governed by Paddle's Refund Policy; refund requests for such purchases are handled by Paddle. If you are a consumer in the EU/EEA or UK, you have a statutory 14-day right of withdrawal for digital services. Nothing in these Terms limits mandatory consumer rights under the law of your country of residence.
  • Plan changes and prices. We may change plan prices or limits with at least 30 days' prior notice; changes apply from your next billing period.
  • Usage limits. Plan limits (e.g. translation minutes per month) are enforced by the Service; when a limit is reached, the corresponding feature pauses until the next period or an upgrade.

5. Your content

  • Ownership. You retain all rights to the content you create or upload — meetings, recordings, transcripts, chat messages, documents ("Content"). We claim no ownership.
  • License to operate. You grant us the license needed to run the Service: to host, store, transmit, transcribe, translate, summarize, and display your Content to you and the people you share it with. This license ends when the Content is deleted. We do not use your Content to train AI models.
  • Your responsibilities. You are responsible for your Content and for your use of recording and transcription features in compliance with applicable law — some jurisdictions require the consent of all participants before a conversation is recorded or transcribed. The Service makes recording visible to participants, but obtaining any legally required consent is your responsibility.
  • Deletion and export. You can delete individual Content, or your entire account in Settings (permanent, immediate, includes storage and subscription cancellation), and export your account data as a ZIP archive. See the Privacy Policy for retention details.

Team status pages

  • What it is. Team status pages are part of the Service on the plans that include them (not on the free Basic plan; the plans are listed at /pricing). On such a plan, the AI brain your organization has already selected for meeting recaps (§2; Privacy Policy §3) reads each meeting recap once and extracts facts from it — requests, promises, tasks, decisions, questions, problems, risks and amounts of money — each with a verbatim quote from the recap. Facts are weighed for importance and urgency against goals the administrator writes, stored for the workspace, and shown as status pages (tasks, problems, important and urgent items, money at stake, requests by counterparty group) to members and through AI assistants connected to the workspace. A fact whose quote cannot be found in the recap is discarded by the Service.
  • How they run. Team status pages run for every organization on a plan that includes them; there is no separate switch and nothing to accept apart from these Terms — this section is part of these Terms (currently version 2026-10-20). Where a workspace administrator accepted the earlier, opt-in version of this section before 20 October 2026, the Service keeps that record. An organization that does not want its meeting recaps processed this way chooses a plan without Team status pages. The administrator informs the organization's members that their meeting recaps are read this way.
  • Derived content. Facts and pages are derived from your Content and are your Content under this §5: you own them, the license above covers producing and displaying them, and we do not use them to train AI models. Facts may name people as they were named in the meeting — who asked, who promised, who is assigned, which client or supplier — and the Service may map an assignee name to a member account so that the row reaches that member. Pages describe the state of work, not the people doing it: the Service does not rate, score, rank or otherwise evaluate individuals, and you agree not to use Team status pages as the sole basis for a decision about an individual (such as hiring, performance or dismissal). Facts are AI-generated and may be wrong or incomplete; the quote is there so that every fact can be checked against the recap.
  • Who sees what. An administrator sees the organization's pages. A member sees facts from the sessions they hosted or attended, from the date they joined the workspace onwards unless the administrator opens earlier history, plus rows assigned to them. The same rights apply when pages are read through a connected AI assistant; on plans billed per active member, such a read is a tool call made as the member and counts as that member's activity (Privacy Policy §2).
  • Pausing and deletion. Moving to a plan without Team status pages pauses extraction; stored facts are kept but shown to no one until the organization is again on a plan that includes them. Facts live as long as the recap they came from: deleting a session's artifacts deletes its facts, and deleting the workspace or the account deletes all of them. There is no separate retention period for facts.

6. Acceptable use

You agree not to: use the Service for unlawful purposes; infringe others' rights (including recording people without required consent); upload malware or attempt to breach, probe, or overload the Service; resell or white-label the Service without an agreement with us; or interfere with other users. We may suspend or terminate accounts that violate these Terms. Where a violation is capable of being cured, we will give you notice and a reasonable opportunity (normally 14 days) to cure it before suspending or terminating your account. We may suspend access immediately, with notice as soon as reasonably practicable, where the violation is unlawful, poses a security risk, risks harm to others or to the Service, or where required by law.

7. Privacy and data protection

Our Privacy Policy (/privacy) describes what we process and why; the subprocessor list is published at /legal/subprocessors. For organizations that need one, we offer a Data Processing Addendum — request it at privacy@intermind.com.

8. Intellectual property

The Service, including its software, design, and branding, is protected by intellectual property rights owned by MindMeeting OÜ (Estonia) and/or its licensors and used by Golden Fish LLC. These Terms grant you only the right to use the Service; no other rights are transferred. If you send us feedback or suggestions, we may use them without obligation to you.

9. Third-party services

Sign-in via Google or Microsoft, and payments via Stripe, are subject to those providers' own terms. We are not responsible for third-party services.

10. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation, or the accuracy of transcriptions and translations (§2). For paid subscriptions, our uptime commitment and its exclusive service-credit remedy are described in the Service Level Agreement, which forms part of these Terms; otherwise the Service is provided without service level commitments.

11. Limitation of liability

To the maximum extent permitted by applicable law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility; (b) our total aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of the fees you paid us for the Service in the 12 months before the event giving rise to the claim, or USD 100; and (c) these limits do not apply to liability that cannot be excluded or limited under applicable law, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for willful misconduct or gross negligence. Where mandatory consumer-protection law gives you greater rights, those rights prevail. These limitations reflect a reasonable allocation of risk and are an essential basis of the bargain.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access for material breach of these Terms (with notice and a reasonable cure period where the breach is curable, as set out in §6), or discontinue the Service with reasonable prior notice — in which case prepaid fees for the unused period will be refunded pro-rata. Sections that by their nature survive termination (e.g. §§8, 10, 11, 13) do so.

13. Governing law and disputes

These Terms are governed by the laws of the Dubai International Financial Centre (DIFC). The Courts of the DIFC have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, and the parties submit to the jurisdiction of the DIFC Courts. This choice of governing law and forum does not displace mandatory data-protection law applicable to the processing described in the Privacy Policy. If you use the Service as a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country where the applicable law so requires.

14. Changes to these Terms

We may update these Terms; we will post the new version on this page and update the effective date, and for material changes we will notify you in the product or by email before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Golden Fish Computer Systems & Communication Equipment Software Design L.L.C — City Avenue Building, Office 405-070, Port Saeed, Dubai, United Arab Emirates. Email: privacy@intermind.com