Subprocessors

To run InterMIND we use a small set of infrastructure and service providers ("subprocessors"). This page lists each one, what it processes, where, and under what safeguards. Service Operator and Contracting Entity: Golden Fish CSP LLC (UAE). Publisher and Intellectual Property Owner: MindMeeting OÜ (EE).

Processing happens in the EU by default. Where a provider's corporate entity is outside the EU/EEA, transfers are covered by Standard Contractual Clauses (SCCs) and/or the EU–US Data Privacy Framework (DPF). We update this list whenever a subprocessor is added or removed.

SubprocessorEntity domicilePurposePersonal data processedProcessing locationSafeguards
Vercel Inc.USWeb app hosting, serverless functions, AI Gateway (proxy)All app traffic incl. meeting metadata, chatFunctions pinned to Frankfurt (fra1); AI Gateway has a zero-data-retention policy (no prompt retention)DPA + SCCs; ZDR
Fly.io Inc.USRealtime WebSocket server hostingChat fan-out, conference events, transcription words in transitParis (CDG)DPA + SCCs
Neon Inc.USPostgres (primary database)Accounts, meetings, messages, transcripts, billing usageFrankfurt (AWS eu-central-1)DPA + SCCs; encryption at rest
Tigris Data Inc.USObject storageMeeting recordings, chat attachments, documents, export archivesEU multi-region (Frankfurt + Amsterdam)DPA; TLS
MindMeeting OÜ (Mind API)EEMeeting media (SFU), speech recognition, realtime translationAudio/video streams, speech, participant names/rolesOVH, FranceIntra-group agreement
Mistral AI SASFRPost-meeting AI summaryMeeting transcript (once, at meeting end)EUDPA; zero data retention; no training on paid API data
DeepL SEDEDocument translationContents of documents users submit for translationEU (Cologne)DPA; no retention for training
Stripe Payments Europe Ltd / Stripe Inc.IE / USBillingName, email, billing address, payment method (card never touches InterMIND)EU / USDPA + SCCs; PCI-DSS
PostHogUS (EU Cloud)Product analytics, session replayUsage events, console/replay (consent-gated, opt-out by default; meeting speech scrubbed from logs)EU (eu.posthog.com)DPA; EU residency
Functional Software Inc. (Sentry)US (EU region)Error monitoringError traces, breadcrumbs (no meeting content)EU (de.sentry.io)DPA; EU residency
ResendUSTransactional email (sign-in codes, notifications)Recipient email, message contentIreland (eu-west-1)DPA + SCCs
Upstash Inc.USOIDC session cache (Redis)Encrypted session/token cacheFrankfurt (fra1)DPA + SCCs; encrypted payloads
Pipedrive OÜEESales CRM (contact / partner forms)Lead name, email, company, messageEUDPA
Google LLC / Microsoft Corp.USOAuth sign-in onlyName, email, profile photo (standard OAuth scopes)USDPF / SCCs

For questions about this list or to request a copy of the relevant transfer safeguards, contact privacy@mind.com.