Chat Translation

InterMIND automatically translates chat messages so team members can communicate in their preferred languages without any extra effort.

How It Works

When a message is sent in the chat:

1. The message is stored in its original language
2. The system identifies all participants who use a different language — including those currently offline
3. The message is translated into each required language
4. Online recipients see the translation in real-time; offline participants receive translations when they reconnect
5. The original text is always available if needed

Translation happens transparently — you simply type in your language, and everyone reads in theirs.

Setting Your Chat Language

Your chat translation language is tied to your account language settings:

1. Go to Settings → Profile
2. Set your Preferred language
3. All incoming chat messages will be translated to this language

You can also change your translation language during a meeting, which affects both meeting translation and chat translation.

Viewing Original Messages

To see the original (untranslated) text of a message:

• Click or hover over the translated message
• The original text is displayed alongside the translation
• This is useful for verifying translations or understanding context

Translation Accuracy

What Works Well

• Common business phrases and terminology
• Short, clear sentences
• Standard greetings and responses

Best Practices for Clearer Translations

• Write in clear, simple sentences
• Avoid slang, idioms, or culture-specific references
• Use proper punctuation
• Break complex ideas into shorter messages
• Spell out abbreviations on first use

Translation and File Messages

• Text messages are translated automatically
• File names and captions are not translated
• Image content is not translated (only accompanying text)

Chat Translation Limits

Each plan includes a monthly character allowance for chat translation. Usage is tracked per meeting host (the person who created the meeting) using a rolling 30-day window.

As older usage expires, your available characters increase.

When the limit is reached, new messages are still delivered but not translated. You can:

• Continue chatting without translation
• Upgrade your plan for a higher limit
• Wait for older usage to expire

Language Pairs

Chat translation supports the same language pairs as meeting translation. The number of language pairs available depends on your plan:

See Choosing Languages for the full list of supported languages.

Tips

• Set your preferred language once in settings — all chats auto-translate
• If a translation looks off, check the original message for context
• For critical communications, consider sending both the original and a note about key terms
• Translation quality is best for commonly spoken language pairs

Long Messages

Messages longer than 1,000 characters are automatically split by paragraph breaks (\n\n) and each chunk is translated separately. If a single paragraph exceeds 1,000 characters, translation is skipped for that message and a notification is shown.