Usage Limits

Real-time translation usage is metered based on your subscription plan. This page explains how limits work and how to monitor your usage.

Translation Time Limits

Each plan includes a monthly allowance of translation time:

Translation time is measured per participant — if you use translation for 30 minutes, 30 minutes are deducted from your allowance.

How the Limit Works

Rolling 30-Day Window

Translation usage is calculated using a rolling 30-day window, not a calendar month:

• The system looks at your usage over the past 30 days
• As older usage falls outside the 30-day window, your available time increases
• This means your limit gradually refreshes rather than resetting on a specific date

What Happens When You Reach the Limit

When your translation time is running low:

1. Warning — You see a warning notification that you're approaching the limit
2. Language lock — When the limit is reached, you can no longer change your translation language
3. Translation stops — Real-time translation is paused until usage falls below the limit

You can still:

• Continue the meeting without translation
• Use the chat (chat translation is separate)
• Use all other meeting features normally

Checking Remaining Time

The system calculates and shows you:

• How many minutes you've used in the past 30 days
• How many minutes remain in your allowance
• When the next usage will expire (fall outside the 30-day window)

Monitoring Your Usage

In the Billing Page

1. Go to Billing from the sidebar
2. See the Translation Usage section
3. A progress bar shows your current usage vs. limit
4. A chart shows daily usage over the past 30 days

During a Meeting

If your translation usage is getting close to the limit, you'll see a warning notification in the meeting.

Language Pairs

In addition to time limits, your plan also limits the number of language pairs you can use:

A language pair is a specific source→target combination (e.g., English→Spanish).

Need More Translation Time?

If you consistently need more translation time:

• Upgrade your plan — Higher plans offer more translation hours
• Contact Enterprise sales — For unlimited translation and custom pricing
• Wait for renewal — Your 30-day rolling window gradually frees up used time