Usage Limits

Real-time translation usage is metered based on your subscription plan. This page explains how limits work and how to monitor your usage.

Translation Time Limits

Each plan includes a monthly allowance of translation time:

Translation time is measured per meeting host — minutes spent translating in any meeting you created count against the host's plan, not the listener's.

How the Limit Works

Rolling 30-Day Window

Translation usage is calculated using a rolling 30-day window, not a calendar month:

• The system looks at your usage over the past 30 days
• As older usage falls outside the 30-day window, your available time increases
• This means your limit gradually refreshes rather than resetting on a specific date

What Happens When You Reach the Limit

When your translation time is running low:

1. Warning — You see a warning notification that you're approaching the limit
2. Language lock — When the limit is reached, you can no longer change your translation language
3. Translation stops — Real-time translation is paused until usage falls below the limit

You can still:

• Continue the meeting without translation
• Use the chat (chat translation has a separate limit)
• Use all other meeting features normally

Checking Remaining Time

The system calculates and shows you:

• How many minutes you've used in the past 30 days
• How many minutes remain in your allowance
• When the next usage will expire (fall outside the 30-day window)

Monitoring Your Usage

In the Billing Page

1. Go to Billing from the sidebar
2. Find the Voice Translation meter in the Usage card
3. A progress bar shows your current usage vs. limit
4. The exact minutes used and your monthly allowance are shown below the bar

During a Meeting

If your translation usage is getting close to the limit, you'll see a warning notification in the meeting.

Need More Translation Time?

If you consistently need more translation time:

• Upgrade your plan — Higher plans offer more translation hours
• Contact Enterprise sales — For unlimited translation and custom pricing
• Wait for renewal — Your 30-day rolling window gradually frees up used time

Chat Translation Limits

Chat translation (automatic message translation in meetings) has a separate word-based limit, tracked per meeting host:

Chat translation usage is also tracked using a rolling 30-day window. When the limit is reached, new messages are delivered but not translated. See Chat Translation for details.