We earn only when you earn: how the InterMIND partner model works

Our partner program fits in one sentence: you never pay us before you've been paid. $0 upfront, $0 fixed — ever.

That sentence raises reasonable questions the moment you take it seriously. A share of which revenue? Do we see your clients? How many seats do you have to license? What happens in a quarter where you earn nothing? Who counts what, and how do you know the invoice is right?

This post answers all of them, in order, with the arithmetic on the table. It exists so that you can understand the whole model before the first call — and so the first call can be about your contracts, not about our mechanics.

Who this is for

The program has two tracks, and they work differently:

Language service providers (LSPs) — interpreting agencies delivering remote or on-site interpretation, from national framework holders down to single-interpreter practices. You get the platform as a white-label delivery tool: your brand, your billing, your client. We take a revenue share on what you bill — nothing else.
IT and AV integrators — companies that build and win tenders in verticals like courts and healthcare, where a translation capability is a line in a larger bid. This is a classic reseller track: the entire presale phase is free, and you buy at a wholesale price only after you've won.

Most of this post walks through the LSP track, because that's where the mechanics are least familiar. The integrator track is summarized below.

What costs you nothing — and stays that way

Start with what is not billed, because this is where per-seat habits mislead.

Accounts are free and unlimited. If your operation needs 10 seats to serve several clients at once — or 50, or 200 for every interpreter on your roster — you create them. There is no per-seat license, no seat tier, no seat audit. We don't sell access; access is how you get to the point where both of us earn.

Internal use is free. Your team's own meetings, sales calls, project calls — all of it, including calls where you try the voice translation yourself. None of this appears on any invoice.

Onboarding and presale are free. Setting up your workspace, demo sessions for a client you're pitching, test runs before a tender submission — free. If the deal doesn't happen, that cost was ours, not yours.

There is no catch hiding here. The reason we can afford this is structural, and it's covered below.

We earn a percentage of your revenue on client contracts delivered through the platform. Nothing else.

The definition matters, so here it is precisely: a platform contract is a contract with your client where the platform was used to deliver the service — for example, a court framework where hearings are interpreted through your white-label workspace, or a healthcare contract where appointments run on it.

What this means in the negative:

Not a share of your company's revenue. Your translation business, your on-site work delivered without the platform, contracts from before the partnership — none of our business, literally.
Not a fee per minute, per meeting, or per seat. Usage itself is never the billable unit. A busy month with no revenue attached to it costs you nothing.
Not a payment from your client. Your client pays you, on your contract, on your bank account, under your brand. We are not in the transaction and not visible in it. We do not know who your clients are unless you choose to tell us.

The rate is agreed per partner and is not public. Two things about it are public: volume moves it in your favour — the more annual revenue you deliver through the platform, the lower the marginal rate, in tiered brackets that work like tax brackets (a lower rate applies to revenue above a threshold, never retroactively to the whole sum) — and the rate depends on who does the interpreting, which the next-but-one section explains.

The money flow, step by step

Here is a full quarter, end to end:

You win and deliver contracts as usual. Your client signs with you, pays you, sees your brand. Delivery runs through your platform workspace.
Once a quarter, you declare one number: your revenue on platform contracts for that quarter. One figure. No client names, no contract copies, no books opened.
We send one invoice: your declared figure × your rate. A regular invoice, paid by regular bank transfer.
An empty quarter is a €0 invoice. Didn't win the tender, client paid late, business was slow — you declare zero and owe zero. The principle at the top of this post is not marketing; it is the billing rule.

Worked example with a placeholder rate: an agency holds a court framework and receives €30,000 from the court in a quarter, delivered through the platform. It declares €30,000. At a rate of X%, our invoice is €30,000 × X%. That is the entire administrative burden of the relationship: one declared number in, one invoice out, four times a year.

One number, no audits — how verification actually works

A fair question: if you self-declare one figure, what stops anyone from under-declaring? And symmetrically, from your side: what stops us from disputing your figure forever?

The answer is that the platform meters its own usage. Every session in your workspace, every translated minute, is counted by our infrastructure — we operate it, so we see it. Metered usage times market interpreting rates gives a rough expected revenue. If a declaration lands wildly outside that expectation, it's visible automatically — and it becomes a conversation, not a court case.

Deliberately, the agreement contains no audit rights. We never ask to see your accounting, your client list, or your contracts. The declaration plus our own meter is the entire verification apparatus. This is also why the agreement itself fits on two pages: every clause we didn't add is a week of legal review you don't spend.

Human interpreting and AI translation carry different rates

The platform supports two ways of delivering a translated session, and they are economically different for you — so they carry different rates:

Your interpreter works the session; the platform delivers it. The interpreting is done by a human you pay. Your margin on that contract is what's left after the interpreter's fee — and our share has to fit inside it. Rate: the lower, tiered X% band.
The platform's AI does the interpreting; no human interpreter is engaged. Your largest cost line on that contract doesn't exist, so your margin per contract is a multiple of the human-delivered case. Rate: a higher Y% — and you still keep far more per euro than on human delivery. The higher percentage is not a penalty; it reflects that on these contracts the platform is doing the work you'd otherwise pay an interpreter for.

You do not classify anything. Real contracts mix modes — a human for rare languages, AI for common ones; a human by day, AI for the night line. Splitting your revenue by mode would be exactly the accounting burden this model exists to avoid. So the split comes from our meter, not from your books: we measure the share of AI-translated minutes across your client sessions in the quarter, and blend the rate accordingly:

effective rate = X% + (Y% − X%) × AI share of client-session minutes

Your quarterly invoice arrives with a one-page statement showing the inputs: client-session hours, AI-translated hours, the resulting blended rate, and the formula. You see where the number came from before you pay it. Three boundary rules keep the blend honest:

Assistive AI doesn't count as AI delivery. Captions or document translation running alongside your human interpreter don't move a session into the AI band. Only spoken AI interpreting counts.
Only client sessions count. Your internal meetings — including ones where your team uses AI translation — never enter the calculation.
A gross mismatch is reviewable in both directions. The minute-based blend is an approximation; if your revenue structure genuinely diverges from it, that's a conversation and an adjustment, not a dispute clause.

The integrator track (reseller)

For integrators the model is simpler, because your business is bids, not recurring service delivery:

The presale phase is free — proof-of-concept, demo environments, and help with the translation section of your tender response. You pay nothing while the bid is open.
You buy at a wholesale price only after you win, resell at your price, and keep the margin.
Your wholesale price is grandfathered for the full duration of your client contract. Public-sector contracts run for years at fixed prices; your input cost will not move underneath a price you can no longer renegotiate.

What protects you from us

A platform partner's real worry isn't the rate — it's the platform deciding to go around them. What we commit to is structural, not promised territory:

Your client contracts with you, pays you, and sees your brand only. We are not part of the transaction and don't know who your clients are unless you tell us — there is nothing on our side to go around you with.
Signed terms are grandfathered. Contracts you've signed keep their rate for their full duration; any revision applies to new business only.
What we don't promise is an exclusive vertical or territory. We're building the channel, and locking a segment to one partner isn't something we'd honestly commit to today.

And one more, less obvious: because your clients contract with you, under your brand, the client relationship is your asset. A white-label platform makes your business more valuable; it doesn't insert itself between you and what you've built.

Why we can price this way

No trick, just cost structure. We built and operate our own translation engine and run meetings on our own infrastructure. Adding a partner — with all their seats, workspaces, and internal use — adds approximately nothing to our costs; our capacity is a step function we expand ahead of demand, not a per-seat license bill that scales with every account you create.

That means giving you free unlimited access costs us nearly nothing, and taking our earnings only as a share of your actual revenue is safe for us at any volume. A vendor whose economics are built on per-seat licensing cannot make you this offer without breaking its own P&L. We can, so we do — and we'd rather take that structural advantage to market as your zero-risk entry than as a discount percentage on a price list.

How to start

If you run interpreting contracts — or bid in verticals where translation is a required line — the conversation starts on the partners page. Bring one real contract or one live bid; the first working session is about mapping the model onto it. The agreement that follows is two pages, and you now know everything that's in it.

FAQ

Do you take a share of my company's whole revenue? No. The share applies only to revenue on contracts delivered through the platform. Your other business — translation work, on-site delivery without the platform, pre-existing contracts — is entirely outside the model, and we have no visibility into it.

Do you see or contact my clients? No. Your client contracts with you, pays you, and sees your brand only. We are not part of the transaction and don't know who your clients are unless you tell us.

How many user accounts do I need to buy? None — accounts are free and unlimited. If serving several clients at once takes 10 seats, or your whole interpreter roster needs access, you create the accounts and pay nothing for them. There is no per-seat license anywhere in the model.

What happens in a quarter where I earn nothing? You declare zero and receive a €0 invoice. No minimums, no fixed fees, no "platform maintenance" line. A quarter without revenue on platform contracts is a quarter you pay nothing.

How do you verify my declaration without auditing me? The platform meters its own usage — sessions and translated minutes in your workspace. Metered usage times market interpreting rates approximates expected revenue, so a wildly divergent declaration is visible automatically. The agreement contains no audit rights: a discrepancy triggers a conversation, not an inspection of your books.

What if a contract mixes human interpreters and AI translation? You still declare one number. The human/AI split is measured by our meter — the share of AI-translated minutes in your client sessions — and your rate is blended accordingly. The invoice comes with a one-page statement showing the hours, the split, and the formula, so the math is on the table before you pay.

What exactly counts as a "platform contract"? A contract with your client where the platform was used to deliver the service — hearings interpreted through your workspace, appointments run on it, sessions delivered under your brand on our infrastructure. Internal meetings and unpaid demo use never count, whatever features they use.

Are your rates public? No — rates are agreed per partner. Two things are fixed in the structure: volume moves the rate in your favour (tiered, like tax brackets, never retroactive), and contracts where the platform's AI does the interpreting carry a higher rate than contracts your interpreters deliver — because on the former, your interpreter cost line doesn't exist.

Can you raise my rate after I've signed contracts against it? Contracts you've signed keep their terms. Any revision applies to new deals only — the same grandfathering logic that fixes an integrator's wholesale price for the duration of a won contract.

Is there a minimum commitment, setup fee, or onboarding fee? No. $0 upfront and $0 fixed is the billing rule of the program, not a promotional period. The first euro that moves from you to us is a percentage of a euro your client has already paid you.