[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-navigation-it":3,"layout-toc-it-\u002Fdocs\u002Ftroubleshooting":242,"docs-page-it-\u002Ftroubleshooting":394},[4],{"title":5,"path":6,"stem":7,"children":8,"page":241},"Docs","\u002Fdocs","docs",[9,42,66,107,130,161,180,190,205,233],{"title":10,"path":11,"stem":12,"children":13,"page":-1,"icon":15,"order":16},"Benvenuti in InterMIND","\u002Fdocs\u002Fgetting-started","docs\u002F1.getting-started\u002Findex",[14,17,22,27,32,37],{"title":10,"path":11,"stem":12,"icon":15,"order":16},"i-heroicons-rocket-launch",1,{"title":18,"path":19,"stem":20,"icon":21,"order":16},"Accesso","\u002Fdocs\u002Fgetting-started\u002Fsign-in","docs\u002F1.getting-started\u002F1.sign-in",null,{"title":23,"path":24,"stem":25,"icon":21,"order":26},"Creazione di un account","\u002Fdocs\u002Fgetting-started\u002Faccount","docs\u002F1.getting-started\u002F2.account",2,{"title":28,"path":29,"stem":30,"icon":21,"order":31},"La tua prima riunione","\u002Fdocs\u002Fgetting-started\u002Ffirst-meeting","docs\u002F1.getting-started\u002F3.first-meeting",3,{"title":33,"path":34,"stem":35,"icon":21,"order":36},"Requisiti di sistema","\u002Fdocs\u002Fgetting-started\u002Fsystem-requirements","docs\u002F1.getting-started\u002F4.system-requirements",4,{"title":38,"path":39,"stem":40,"icon":21,"order":41},"App Desktop e Mobile","\u002Fdocs\u002Fgetting-started\u002Fapps","docs\u002F1.getting-started\u002F5.apps",5,{"title":43,"path":44,"stem":45,"children":46,"page":-1,"icon":48,"order":26},"Traduzione in tempo reale","\u002Fdocs\u002Ftranslation","docs\u002F2.translation\u002Findex",[47,49,53,57,61],{"title":43,"path":44,"stem":45,"icon":48,"order":26},"i-heroicons-language",{"title":50,"path":51,"stem":52,"icon":21,"order":26},"Scelta delle lingue","\u002Fdocs\u002Ftranslation\u002Flanguages","docs\u002F2.translation\u002F1.languages",{"title":54,"path":55,"stem":56,"icon":21,"order":31},"Sottotitoli in tempo reale","\u002Fdocs\u002Ftranslation\u002Fsubtitles","docs\u002F2.translation\u002F2.subtitles",{"title":58,"path":59,"stem":60,"icon":21,"order":36},"Trascrizione","\u002Fdocs\u002Ftranslation\u002Ftranscription","docs\u002F2.translation\u002F3.transcription",{"title":62,"path":63,"stem":64,"icon":21,"order":65},"La tua voce","\u002Fdocs\u002Ftranslation\u002Fown-voice","docs\u002F2.translation\u002F5.own-voice",6,{"title":67,"path":68,"stem":69,"children":70,"page":-1,"icon":72,"order":31},"Riunioni e Conferenze","\u002Fdocs\u002Fmeetings","docs\u002F3.meetings\u002Findex",[71,73,77,81,85,89,94,98,102],{"title":67,"path":68,"stem":69,"icon":72,"order":31},"i-heroicons-video-camera",{"title":74,"path":75,"stem":76,"icon":21,"order":26},"Avviare una riunione","\u002Fdocs\u002Fmeetings\u002Fstart","docs\u002F3.meetings\u002F1.start",{"title":78,"path":79,"stem":80,"icon":21,"order":31},"Partecipare a una riunione","\u002Fdocs\u002Fmeetings\u002Fjoin","docs\u002F3.meetings\u002F2.join",{"title":82,"path":83,"stem":84,"icon":21,"order":36},"Controlli della riunione","\u002Fdocs\u002Fmeetings\u002Fcontrols","docs\u002F3.meetings\u002F3.controls",{"title":86,"path":87,"stem":88,"icon":21,"order":41},"Condivisione dello schermo e registrazione","\u002Fdocs\u002Fmeetings\u002Fscreen-sharing","docs\u002F3.meetings\u002F4.screen-sharing",{"title":90,"path":91,"stem":92,"icon":21,"order":93},"Reazioni e Alza la mano","\u002Fdocs\u002Fmeetings\u002Freactions","docs\u002F3.meetings\u002F5.reactions",7,{"title":95,"path":96,"stem":97,"icon":21,"order":65},"Accesso ospiti","\u002Fdocs\u002Fmeetings\u002Fguest-access","docs\u002F3.meetings\u002F6.guest-access",{"title":99,"path":100,"stem":101,"icon":21,"order":93},"Condivisione di documenti e note durante le riunioni","\u002Fdocs\u002Fmeetings\u002Fshared-documents","docs\u002F3.meetings\u002F7.shared-documents",{"title":103,"path":104,"stem":105,"icon":21,"order":106},"Recap della riunione","\u002Fdocs\u002Fmeetings\u002Frecap","docs\u002F3.meetings\u002F8.recap",8,{"title":108,"path":109,"stem":110,"children":111,"page":-1,"icon":113,"order":36},"Chat","\u002Fdocs\u002Fchat","docs\u002F4.chat\u002Findex",[112,114,118,122,126],{"title":108,"path":109,"stem":110,"icon":113,"order":36},"i-heroicons-chat-bubble-left-right",{"title":115,"path":116,"stem":117,"icon":21,"order":26},"Messaggi","\u002Fdocs\u002Fchat\u002Fmessages","docs\u002F4.chat\u002F1.messages",{"title":119,"path":120,"stem":121,"icon":21,"order":36},"Traduzione Chat","\u002Fdocs\u002Fchat\u002Ftranslation","docs\u002F4.chat\u002F2.translation",{"title":123,"path":124,"stem":125,"icon":21,"order":31},"Condivisione file","\u002Fdocs\u002Fchat\u002Ffiles","docs\u002F4.chat\u002F3.files",{"title":127,"path":128,"stem":129,"icon":21,"order":36},"Traduzione documenti","\u002Fdocs\u002Fchat\u002Fdocument-translation","docs\u002F4.chat\u002F4.document-translation",{"title":131,"path":132,"stem":133,"children":134,"page":-1,"icon":136,"order":41},"Impostazioni","\u002Fdocs\u002Fsettings","docs\u002F5.settings\u002Findex",[135,137,141,145,149,153,157],{"title":131,"path":132,"stem":133,"icon":136,"order":41},"i-heroicons-cog-6-tooth",{"title":138,"path":139,"stem":140,"icon":21,"order":26},"Impostazioni del profilo","\u002Fdocs\u002Fsettings\u002Fprofile","docs\u002F5.settings\u002F1.profile",{"title":142,"path":143,"stem":144,"icon":21,"order":31},"Aspetto","\u002Fdocs\u002Fsettings\u002Fappearance","docs\u002F5.settings\u002F2.appearance",{"title":146,"path":147,"stem":148,"icon":21,"order":41},"Impostazioni predefinite delle riunioni","\u002Fdocs\u002Fsettings\u002Fmeeting-defaults","docs\u002F5.settings\u002F3.meeting-defaults",{"title":150,"path":151,"stem":152,"icon":21,"order":36},"Scorciatoie da tastiera","\u002Fdocs\u002Fsettings\u002Fkeyboard-shortcuts","docs\u002F5.settings\u002F4.keyboard-shortcuts",{"title":154,"path":155,"stem":156,"icon":21,"order":65},"Calendario","\u002Fdocs\u002Fsettings\u002Fcalendar","docs\u002F5.settings\u002F5.calendar",{"title":158,"path":159,"stem":160,"icon":21,"order":93},"Backup e ripristino","\u002Fdocs\u002Fsettings\u002Fdata-export","docs\u002F5.settings\u002F6.data-export",{"title":162,"path":163,"stem":164,"children":165,"page":-1,"icon":167,"order":65},"Utenti e Organizzazione","\u002Fdocs\u002Fusers","docs\u002F6.users\u002Findex",[166,168,172,176],{"title":162,"path":163,"stem":164,"icon":167,"order":65},"i-heroicons-user-group",{"title":169,"path":170,"stem":171,"icon":21,"order":26},"Invitare membri","\u002Fdocs\u002Fusers\u002Finviting","docs\u002F6.users\u002F1.inviting",{"title":173,"path":174,"stem":175,"icon":21,"order":31},"Gestione dei membri","\u002Fdocs\u002Fusers\u002Fmanaging","docs\u002F6.users\u002F2.managing",{"title":177,"path":178,"stem":179,"icon":21,"order":36},"Archiviazione del Team","\u002Fdocs\u002Fusers\u002Fstorage","docs\u002F6.users\u002F3.storage",{"title":181,"path":182,"stem":183,"children":184,"page":-1,"icon":21,"order":93},"Integrazioni","\u002Fdocs\u002Fintegrations","docs\u002F7.integrations\u002Findex",[185,186],{"title":181,"path":182,"stem":183,"icon":21,"order":93},{"title":187,"path":188,"stem":189,"icon":21,"order":16},"Configurazione SSO","\u002Fdocs\u002Fintegrations\u002Fsso-setup","docs\u002F7.integrations\u002F1.sso-setup",{"title":191,"path":192,"stem":193,"children":194,"page":-1,"icon":196,"order":106},"Fatturazione e piani","\u002Fdocs\u002Fbilling","docs\u002F8.billing\u002Findex",[195,197,201],{"title":191,"path":192,"stem":193,"icon":196,"order":106},"i-heroicons-credit-card",{"title":198,"path":199,"stem":200,"icon":21,"order":26},"Gestione del tuo abbonamento","\u002Fdocs\u002Fbilling\u002Fmanage","docs\u002F8.billing\u002F1.manage",{"title":202,"path":203,"stem":204,"icon":21,"order":31},"Utilizzo e fatture","\u002Fdocs\u002Fbilling\u002Fusage","docs\u002F8.billing\u002F2.usage",{"title":206,"path":207,"stem":208,"children":209,"page":-1,"icon":211,"order":212},"Risoluzione dei problemi","\u002Fdocs\u002Ftroubleshooting","docs\u002F9.troubleshooting\u002Findex",[210,213,217,221,225,229],{"title":206,"path":207,"stem":208,"icon":211,"order":212},"i-heroicons-wrench-screwdriver",9,{"title":214,"path":215,"stem":216,"icon":21,"order":16},"Problemi audio","\u002Fdocs\u002Ftroubleshooting\u002Faudio","docs\u002F9.troubleshooting\u002F1.audio",{"title":218,"path":219,"stem":220,"icon":21,"order":26},"Problemi video e fotocamera","\u002Fdocs\u002Ftroubleshooting\u002Fvideo","docs\u002F9.troubleshooting\u002F2.video",{"title":222,"path":223,"stem":224,"icon":21,"order":31},"Qualità della traduzione","\u002Fdocs\u002Ftroubleshooting\u002Ftranslation-quality","docs\u002F9.troubleshooting\u002F3.translation-quality",{"title":226,"path":227,"stem":228,"icon":21,"order":36},"Rete e Connessione","\u002Fdocs\u002Ftroubleshooting\u002Fnetwork","docs\u002F9.troubleshooting\u002F4.network",{"title":230,"path":231,"stem":232,"icon":21,"order":41},"Browser e dispositivi","\u002Fdocs\u002Ftroubleshooting\u002Fbrowsers","docs\u002F9.troubleshooting\u002F5.browsers",{"title":234,"path":235,"stem":236,"children":237,"icon":239,"order":240},"Sicurezza e Privacy","\u002Fdocs\u002Fsecurity","docs\u002F99.security\u002Findex",[238],{"title":234,"path":235,"stem":236,"icon":239,"order":240},"i-heroicons-shield-check",99,false,{"id":243,"title":206,"body":244,"description":388,"extension":389,"icon":211,"meta":390,"navigation":391,"path":207,"screenshots":21,"seo":392,"stem":208,"__hash__":393},"docs_it\u002Fdocs\u002F9.troubleshooting\u002Findex.md",{"type":245,"value":246,"toc":382},"minimark",[247,251,255,260,332,336,344,351,355,363],[248,249,206],"h1",{"id":250},"risoluzione-dei-problemi",[252,253,254],"p",{},"La maggior parte dei problemi rientra in una di cinque categorie. Ogni pagina elenca i sintomi, la probabile causa e la soluzione.",[256,257,259],"h2",{"id":258},"da-dove-iniziare","Da dove iniziare",[261,262,263,276],"table",{},[264,265,266],"thead",{},[267,268,269,273],"tr",{},[270,271,272],"th",{},"Se stai riscontrando…",[270,274,275],{},"Apri",[277,278,279,291,301,311,322],"tbody",{},[267,280,281,285],{},[282,283,284],"td",{},"Nessuno ti sente, oppure non riesci a sentire gli altri",[282,286,287],{},[288,289,214],"a",{"href":290},".\u002Ftroubleshooting\u002Faudio",[267,292,293,296],{},[282,294,295],{},"La tua fotocamera è nera, bloccata o non rilevata",[282,297,298],{},[288,299,218],{"href":300},".\u002Ftroubleshooting\u002Fvideo",[267,302,303,306],{},[282,304,305],{},"Lingua errata, ritardo, sottotitoli mancanti, traduzione sbagliata",[282,307,308],{},[288,309,222],{"href":310},".\u002Ftroubleshooting\u002Ftranslation-quality",[267,312,313,316],{},[282,314,315],{},"\"Riconnessione in corso…\", stream a scatti, interruzioni",[282,317,318],{},[288,319,321],{"href":320},".\u002Ftroubleshooting\u002Fnetwork","Rete e connessione",[267,323,324,327],{},[282,325,326],{},"InterMIND non si avvia, richieste di autorizzazione in loop, problemi su mobile",[282,328,329],{},[288,330,230],{"href":331},".\u002Ftroubleshooting\u002Fbrowsers",[256,333,335],{"id":334},"primo-passo-esegui-il-test-del-browser","Primo passo: esegui il test del browser",[252,337,338,339,343],{},"Prima di approfondire, il ",[288,340,342],{"href":341},"\u002Fbrowser-test","test del browser WebRTC"," verifica il microfono, la fotocamera, la rete e il supporto dei codec in 30 secondi. Se fallisce, il problema è locale — risolvilo prima.",[345,346,348],"callout",{"type":347},"tip",[252,349,350],{},"Il report del test del browser ti indica esattamente quale sottosistema ha fallito (permessi del microfono, permessi della fotocamera, raggiungibilità di STUN\u002FTURN, supporto dei codec). La maggior parte dei ticket \"InterMIND non funziona\" si risolve qui.",[256,352,354],{"id":353},"ancora-bloccato","Ancora bloccato?",[252,356,357,358,362],{},"Se nessuna delle pagine qui presenti corrisponde a ciò che stai riscontrando, ",[288,359,361],{"href":360},"mailto:support@intermind.com","contatta il supporto"," fornendo:",[364,365,366,370,373,376],"ul",{},[367,368,369],"li",{},"Il sintomo esatto (una sola frase)",[367,371,372],{},"Nome e versione del browser",[367,374,375],{},"Sistema operativo",[367,377,378,379],{},"Uno screenshot del risultato del ",[288,380,381],{"href":341},"test del browser",{"title":383,"searchDepth":26,"depth":31,"links":384},"",[385,386,387],{"id":258,"depth":26,"text":259},{"id":334,"depth":26,"text":335},{"id":353,"depth":26,"text":354},"Risolvi i problemi comuni di audio, video, traduzione, rete e browser in InterMIND.","md",{},{"order":212},{"title":206,"description":388},"yz_ZQXX91d5AWQGZ7VEO3ZK9-sVnqKWlMDxfwsz4o_w",{"page":395,"surround":492},{"id":243,"title":206,"body":396,"description":388,"extension":389,"icon":211,"meta":489,"navigation":490,"path":207,"screenshots":21,"seo":491,"stem":208,"__hash__":393},{"type":245,"value":397,"toc":484},[398,400,402,404,456,458,462,466,468,472],[248,399,206],{"id":250},[252,401,254],{},[256,403,259],{"id":258},[261,405,406,414],{},[264,407,408],{},[267,409,410,412],{},[270,411,272],{},[270,413,275],{},[277,415,416,424,432,440,448],{},[267,417,418,420],{},[282,419,284],{},[282,421,422],{},[288,423,214],{"href":290},[267,425,426,428],{},[282,427,295],{},[282,429,430],{},[288,431,218],{"href":300},[267,433,434,436],{},[282,435,305],{},[282,437,438],{},[288,439,222],{"href":310},[267,441,442,444],{},[282,443,315],{},[282,445,446],{},[288,447,321],{"href":320},[267,449,450,452],{},[282,451,326],{},[282,453,454],{},[288,455,230],{"href":331},[256,457,335],{"id":334},[252,459,338,460,343],{},[288,461,342],{"href":341},[345,463,464],{"type":347},[252,465,350],{},[256,467,354],{"id":353},[252,469,357,470,362],{},[288,471,361],{"href":360},[364,473,474,476,478,480],{},[367,475,369],{},[367,477,372],{},[367,479,375],{},[367,481,378,482],{},[288,483,381],{"href":341},{"title":383,"searchDepth":26,"depth":31,"links":485},[486,487,488],{"id":258,"depth":26,"text":259},{"id":334,"depth":26,"text":335},{"id":353,"depth":26,"text":354},{},{"order":212},{"title":206,"description":388},[493,495],{"title":202,"path":203,"stem":204,"description":494,"order":31,"children":-1},"Limiti di utilizzo per piano, finestra mobile di 30 giorni, contatori di utilizzo e fatture.",{"title":214,"path":215,"stem":216,"description":496,"order":16,"children":-1},"Risolvi problemi di microfono, altoparlanti e audio nelle riunioni InterMIND."]